Zoho Solutions: Implementation and Optimization
Make Zoho the perfect tool for your company!
overview
Zoho is an ecosystem of business solutions designed to optimize customer management, automate processes and improve productivity. However, many companies fail to take advantage of its full potential because standard configurations do not fit their specific needs.
At Cidenet, we transform Zoho into a solution tailored to your business. We not only configure it, but we integrate it with your internal processes, optimizing its use and maximizing its efficiency. If you already use Zoho or are in the process of implementing it, we help you customize it, configure it and integrate it with other tools to ensure that it fully adapts to your operations.
Main features of the service
Zoho implementation and configuration
Installation from scratch or adjustments to existing implementations.
Configuration of modules according to business needs.
Parameterization and customization of the interface.
Customization and optimization
Adaptation of Zoho to the specific workflows of each company.
Creation of rules, automations and customized processes.
Configuration of permissions and roles to optimize security and access.
Process automation
Elimination of manual tasks with intelligent workflows.
Implementation of rules and triggers to streamline internal processes.
Integration with other systems and tools
Connecting Zoho with ERP, invoicing platforms, e-commerce, WhatsApp, social networks and more.
Development of customized integrations through API.
Creation of customized reports and dashboards
Real-time report configuration for better decision making.
Customized dashboards with key metrics for each business area.
Continuous accompaniment and support
Adjustments and improvements as business needs evolve.
Training for the teams in the efficient use of Zoho.
Why choose Cidenet to customize Zoho?
We adapt Zoho to your company, not the other way around.
We optimize Zoho to improve efficiency, automation and decision making.
We integrate Zoho with your current systems to centralize information and processes.
We offer support and continuous improvement to ensure maximum performance.
Service Delivery Model
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Phase 1: Analysis and Diagnosis
- Evaluation of customer needs and internal processes.
- Definition of the project scope and modules to be customized.
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Phase 2: Implementation and Customization
- Initial configuration and adjustments according to requirements.
- Workflow development and automation.
- Necessary integrations with other tools.
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Phase 3: Testing and Adjustments
- Validation of performance with the customer.
- Adjustments and optimization of the solution before final deployment.
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Phase 4: Accompaniment and Support
- Training for the client's team.
- Post-implementation support to ensure operational continuity.
Ready to take Zoho to the next level?
Contact us and find out how we can optimize your system to maximize its impact on your business.