Ficohsa Seguros
overview
The collaboration between Ficohsa Seguros and Cidenet has marked a before and after in the insurance sector in Central America, thanks to the development of an advanced technological solution that facilitates the management of insurance through a multiplatform mobile application.
challenge
Obstacles in Management and Accessibility of Insurance Services
Ficohsa Seguros sought to overcome limitations in the management and accessibility of its services, facing challenges such as the need to streamline manual processes of banking transactions and improve the user experience for its insurance brokers.
solution
To address these challenges, Cidenet developed a multiplatform mobile application for Android and iOS, aimed at Ficohsa's insurance brokers. This app allows brokers to view and manage their sales commissions intuitively and efficiently, using technologies like React Native and Java. Additionally, the frontend of the Ficohsa Seguros web portal was renewed to improve access to information and the services offered.
impact
Operational efficiency
A significant reduction in bank transaction processing time was achieved, from 3 days to only 9 minutes.
The web portal improved from offering 11 functionalities to more than 120, benefiting customers, strategic allies and suppliers.
95% of Ficohsa Seguros' strategic allies are registered in the Fico Corredor application.
Reception by users
Ficohsa Seguros highlights the formation of a great team with Cidenet for the execution of high impact projects, highlighting the great service, quality and commitment obtained.
conclusion
The strategic alliance between Ficohsa Seguros and Cidenet has blazed a new trail in the world of insurance, demonstrating the transformative power of digital technology. Through this collaboration, not only has there been optimization of processes and improved operational efficiency, but also an enrichment of the insurance brokers' experience with intuitive and accessible digital tools. This project stands out as a model to follow in the industry, proving that technological innovation is key to adapting to current market demands and anticipating future needs.